We're Here To Help
Feel free to call us if you have any questions.
Benefits of home care through Beth Israel Lahey Health
Beth Israel Lahey Health At Home provides you or your loved one with support and resources following a hospital stay, illness or injury or to assist with end-of-life needs. Our goal is to provide you exceptional care in your home, or as close to home as possible.
We work with your medical provider and your hospital or skilled nursing facility to develop a care plan based on your personal goals. The plan will help improve your health and quality of life while maintaining your independence and dignity. When your doctor refers you to our care, we’ll provide them with ongoing updates on your care plan, as well as a discharge summary when you complete home care services. Your doctor also can utilize the secure Epic health care portal to monitor your care and communicate with Beth Israel Lahey Health At Home providers.
Because we are part of Beth Israel Lahey Health, we’re able to help coordinate any health and medical services you may need — without fear of getting lost in the health care system.
Another benefit to choosing us for your home health care is that we offer home care, hospice care and palliative care all under the same umbrella. Again, you won’t need to piece together different care needs; our compassionate team will handle those details on your behalf.
Some of the benefits of home care services are to:
Because we provide our services based on medical necessity, you need to have a doctor’s order or referral to ensure you qualify. Once the referral is in place, we work to get your home health services in place as quickly as possible, based on a clinical triage system.
For those with critical needs, we may be able to initiate home health services as soon as 24 hours. However, our team will keep you and your family informed about the expected timeline after your doctor submits your referral to us.
Take the first step to getting care with Beth Israel Lahey Health At Home.
Beth Israel Lahey Health At Home is repeatedly recognized for our quality of care, quality improvement and financial performance.
We have a Performance Improvement Plan that continuously monitors our patient satisfaction outcomes. We proactively work to improve our services because of these patient surveys. When you choose Beth Israel Lahey Health At Home for care, you can rest assured that you’re choosing a home health agency that’s committed to high-quality care and continually improving our services.
Learn more about us and decide if Beth Israel Lahey Health At Home is the right home health agency for your needs.
Our staff members come from a variety of backgrounds and are well prepared to care for individuals from a wide variety of backgrounds and health situations. Our staff members get specialty home care training when they’re first hired, as well as annually through our education and training program. Before any new staff member begins seeing patients, they have to pass rigorous competency assessments to ensure they’re properly trained and prepared to safely care for you in your home.
We believe that everyone has a right to understand and be understood when it comes to your health care services. For those who are non-English speakers or who speak American Sign Language (ASL), we offer language assistance and interpreter services. Learn about your rights and responsibilities as a patient of Beth Israel Lahey Health At Home.
All home health care agencies eligible for Medicare funding are monitored by the Centers for Medicare & Medicaid Services (CMS). Learn more about comparing home care agencies and services on the CMS website.